Telephony systems are dynamic and varied in nature and keep changing day after day, and in case you’re looking for anything happening with phone systems for business and other organizations then ‘Cloud Telephony’ would be the perfect thing to consider. While operating and managing hefty business operations technology has to be on the higher scale… Read More »
Unlike any conventional methods of telephony that were mostly used in earlier times, mostly involving the installation of physical PBX system in different office locations, Cloud telephony services would be able to host all telephony switching equipment within various data center facilities. The voice would be then delivered over IP networks to get directed to… Read More »
Cloud Telephony is typically replacement of your business phone systems like PBX, EPBAX with cloud services. Through Cloud Telephony, it becomes easy for the user to connect with the audience on a scalable and efficient platform. The cloud based telephony service has proved to be time saving, most productive and the best means for cost-cutting… Read More »
“They guide your customers with a sense of satisfaction.” Minavo™ help its callers to have the full information and facilitates 100% uptime. Your customers will always find a way to connect your agent and gather the full knowledge and can sort out their queries. Your team will never be held back by downtime. Therefore, there… Read More »
Managing a call centre is really a challenge. So, what are doing to overcome its unique challenges? Call centre work needs utmost amount of flexibility due to an often shifting workload along with high ratio employee turnover. Therefore, installation an interactive voice response (IVR) solution in an organization is a wisest thing to do, that… Read More »
Employing people to sit around and answer phones all the day, can be a costly undertaking for small businesses, isn’t it? That is why, to make sure that your staff is as productive as possible, many businesses nowadays are coming with the concept of phone-answering system with interactive voice response (IVR) technology. IVRs allow computers… Read More »