There is no doubt in the fact that customers these days prefer to pick up the phone and call. Whether it’s about buying a product
Category: Cloud IVR
Telephony systems are dynamic and varied in nature and keep changing day after day, and in case you’re looking for anything happening with phone systems
Unlike any conventional methods of telephony that were mostly used in earlier times, mostly involving the installation of physical PBX system in different office locations,
Cloud Telephony is typically replacement of your business phone systems like PBX, EPBAX with cloud services. Through Cloud Telephony, it becomes easy for the user
“They guide your customers with a sense of satisfaction.” Minavo™ help its callers to have the full information and facilitates 100% uptime. Your customers will
Managing a call centre is really a challenge. So, what are doing to overcome its unique challenges? Call centre work needs utmost amount of flexibility
Employing people to sit around and answer phones all the day, can be a costly undertaking for small businesses, isn’t it? That is why, to
IVR is known as Interactive Voice Response. It is a technology in telecom industry which enables your client to interact with a company’s host system