In a corporate-ridden world we hardly find a place or a business that is no bound/ influence with the arrival of newer technologies. Taking from the online marketing to printing advertising, education to services sector each and every sphere of human life is deeply confined with innovations and technological advancements. It was the advent of internet that led to various ideas, methods and concepts that got scattered with their full authority. However, we should not dent the fact that telephone was the first technology that emerged prior to internet and made an effective impression on the human mind. Later on, the industry and influential businessmen adapted and modified telephonic technology in terms of reaping larger profits out of their businesses. Nowadays, the mentioned technology has developed to an extent that it has produced some exceptional communication methods, such as office IVR.
IVR is the latest developed innovative technological concept which allows businesses to communicate automatically with customers and resolve their queries. It has diminished the need of traditional receptionists and placed recorded voice embedded with software and computer. The phenomenon of interactive voice response (IVR) technology is prevalent as people from various businesses are availing the benefits of the service. The technology not only resolves the problems of the customers but is being used for company surveys. Telecommunication companies, marketing firms, educational organizations, government institutions and offices are making the full use of IVR services. The technology serves the interests of the clients and works properly with the minimum risk of fault or miscommunication. It also allows customers to follow the directed commands with full attention and thus getting a satisfying experience of communication.
The cost-effectiveness and 24*7 availability make office IVR most trustable and efficacious communicating technology. Owing to the rising demands of IVR services numerous firms have entered the market but only a few of them are deserved to be called trustworthy. In this view, Minavo has emerged as one of the finest companies that we have in India. The company has been rendering its magnificent services for a long time and has earned a great reputation for providing effective IVR services. The company offers a number of IVR marketing and technology solutions services including call routing, CRM integration and business software, project management and much more on very reasonable prices. The company works with an expert team of professionals who work really hard to meet the right demands of the customers. The firm strictly adheres to the business ethics and prefers customer satisfaction over anything else.