Cloud telephony is the science that delivers the automated telephone applications to every phone, every place and at any time. The technology is suitable for the businesses where there is a need of ultimate phone solutions, or want the cost-efficient, reliable, quick, easy and affordable for any size or type of business.
Using IVR on cloud or Cloud Telephony has top reasons for it.
- Broadcasting Interactive Outbound calls: Reach out to notify, remind, or alert your customers about time-sensitive information with Cloud Telephony’s Outbound Dialer Service. There is a kind of personal touch, as voice messages always are more emphatic than just a text message. So, it kind of gives customer satisfaction. Reach out to the greater audience more of the target Indian Audience who are not well versed in English.
- Extremely helpful for the purpose of marketing and the marketers who want to promote their goods and services.
- Routing Inbound calls through IVR: Inbound IVR helps you quickly and easily create web-based IVRs without any programming. Cloud Telephony features a fully configurable IVR that ensures you to design numerous of options and stages. It also facilitates you with an option, where you can upload your company’s tunes or messages and other stuffs.
- Analyzing missed call Data: Another one of the best features of Cloud telephony or IVR on Cloud offers you a unique Missed Call SERVICE through our web-based platform that lets you create immediate feedback, voting, business lead generation, mobile verification system through a Missed Call on a number made exclusively for you.
- Facility of toll-free Numbers: Toll free number is an 1800 series in India. The telephone number used by businesses to allow their customers to reach them free of cost usually starts from 1800. Apart from inbound and outbound calls, instantly activated and toll-free phone numbers have made it easy to control call routing, call tracking and even call analytics as per the requirements of your business.
- Cloud Call Center: Well, cloud center is the ready to use custom made solution to start all over the full range of inbound and outbound with all capabilities in no time. Cloud call Center minimizes operational cost, enhances customer satisfaction, facilitates delightful customer experience and enables agent mobility i.e. Agents get the flexibility to operate from anywhere at any time – be it from home or a local area or a remote office.
Therefore, if you are looking for all such benefits and that too which suits your pockets as well, MINAVO is for you, and you are certainly at the right place at the right moment. To get more information, contact today.